Customer Service

Thank you for shopping in our online store.

Contact Us

Physical address:
Ionix Technologies
4831 N. Dixie Hwy
Boca Raton FL 33431

By email:
info@IonixTechnologies.com

By standard mail:
Ionix Technologies
PO Box 6228
Boca Raton FL 33427

By phone:
In North America 800-246-1784 between 9AM and 4PM EST
Outside North America +1 561 955-8534

Shipping Information

Orders shipped to the lower 48 states are generally shipped within 48 business hours. Orders to HI, AK or outside the US will require additional time for arranging freight and/or customs and payment.

All orders ship within 48 business hours of ordering. We will notify you within 24 business hours if there is a delay in shipping your order. You can cancel your order within 24 business hours of placement for a full refund.

Accepted Payment Methods

We currently accept all major credit cards and PayPal through our secure checkout.

We do not accept credit cards for overseas orders. Please contact us for bank transfer information for overseas orders.

Sales Tax

Florida residents will be subject to a 7% sales tax.

Refund and Returns Policies

All Ionix products are sold with a 30 day unconditional guarantee. You can return products for a full refund (excluding freight) within 30 days of purchase. No returns after 30 days. Call or email Ionix for a Return Material Authorization prior to shipping.

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